Why won't my beads go together?

Make sure you have the beads properly aligned and are touching near the center of both beads. Gently push them together. You don't need to be forceful.

If you're not on an iPad, you're going to have to join beads while zoomed in. You can line up your beads while zoomed out, then tap and hold a bead or double tap to get a closer view. You can pan around while zoomed in by dragging the table.

How do I request a new feature?

Use the form below with an inquiry type of "feature request" or email support@tooleandesign.com.

I've found a bug, what do I do?

Use the form below with an inquiry type of "bug report" or email support@tooleandesign.com. When you describe the bug, be sure to mention which device and OS version you are using and whether you can regularly reproduce the problem.

Product:Pop Beads

(a copy of your inquiry will be sent to this address)